Does Jibbigo work on the new iPhone 4?  How about the iPad 2?  iPod Touch?  Motorola Xoom with Android Honeycomb OS?

Jibbigo does indeed work on the new iPhone 4 and 4S, latest iPod Touch, iPad2, the new iPad, and Motorola Xoom.  The application is fast and bidirectional on these platforms; check the Android Market or iTunes AppStore for the latest optimized updates. Please visit our device compatibility  page for more information about specific devices, microphones, and directionality.

Does Jibbigo need an Internet or cellphone connection?

Jibbigo voice translation app is completely self-contained on your mobile device. This means that your personal translator does not cost roaming or data fees, does not transmit your information to remote servers, and does not require any specific connection to work - very important when one is traveling!  One function - that of uploading the history or sending us a "thumbs down" for a translation you feel is incorrect, does require a data connection.  However, this is an optional part of the program, not required for its day-to-day use. You will need a connection to download the app, but after that you can use it anywhere.

Why are only two languages included in each Jibbigo purchase when other apps have many languages included?

The reason only two languages are included with each purchase is that Jibbigo is the only translation app which is self-contained on your mobile device. All other prominent translation apps use server-based translation. This means the language files are small (about 2MB), but that a.) your translations are never private and b.) you can incur enormous roaming or data usage charges when using the app internationally. In contrast all of Jibbigo's 40,000+ words are right there on your phone, but this makes for very large files (about 200 MB). If we were to package all languages in one, the app would be so huge, you might not have room for anything else on your phone! Jibbigo.Net offers a free server-based alternative to regular offline Jibbigo.

I want to buy Jibbigo, but I see mixed reviews on the iTunes store. 

Some reviewers evidently used Jibbigo on an iPhone 3G or older model. This is indeed very slow, unidirectional and not recommended.  

Here are some professional reviews that may give you a more balanced picture of our product: 

• CNET
• App Judgement
• DVice

The success of the application depends on a large part on how the user speaks.  Here are some tips to ensure good functionality.  Most people who purchase Jibbigo are very pleased with it.  If you are dissatisfied with the product, our customer support team will always work with you to help you get the most out of it.  You may also pursue a refund through iTunes.

I see on the device compatibility page that Jibbigo is "unidirectional" on some older devices. What exactly does this mean?

On some older Apple devices, our app will only translate in one direction at a time. When you open the app, you select the translation direction for that session. So let's say you are speaking with a Spanish friend and you select English -->Spanish. You can translate what you want to say from English to Spanish. However, if you wish to translate her response from Spanish back into English, you will need to exit the application, restart it, and select Spanish -->English. On later Apple devices such as the 3rd and 4th iPod Touch, and iPhone 3GS and 4, Jibbigo can translate bidirectionally, meaning from English to Spanish and then back again, in a single session. It also runs much faster on those devices.

When will language pair X-Y come out?

We are always evaluating new language pairs and we also want to hear from you! Feel free to send us your requests at: info@jibbigo.com. To view or purchase currently available language pairs, go to Jibbigo Languages.

Will you ever support Blackberry, Windows Mobile, Symbian, Maemo, WebOS... platform?

Having launched originally on the App Store, Jibbigo recently expanded its offerings into the Android Market. We are currently evaluating other smartphone platforms and would appreciate hearing your suggestions and requests.

What's the story with the chili pepper / explicit language support?

Upon initial release, Jibbigo had all explicit language (swear and curse words) "beeped" out to respect Apple's age ratings policies on iTunes. Some folks wrote in saying that they didn't like the beeps, so we created a supported explicit language model for some languages. This contains common swear words in English and the target language. It installs a checkbox in the flipside settings for you to allow or prohibit the explicit language. The setting can be changed at any time. For the Android Market, which has a different ratings system, all language models contain the explicit language control for the user to set as they prefer.

I want to buy a device just to run Jibbigo. What do you recommend?

Many users want to take advantage of Jibbigo's offline capabilities by running it on a non-contract, non-phone device. The easiest and cheapest option for Apple is the iPod Touch 4th Generation. For Android, it is the Samsung Galaxy Tablet. If you are buying the device just to run Jibbigo, you can get the smallest of either. If you want an Apple Tablet, you may want to try the iPad 2. For an Android handheld, check out the Galaxy S II. Jibbigo has been extensively tested on all these devices. Click below for more information or to purchase.