Frequently Asked Questions

Does Jibbigo work on the new iPhone 5?  What about iPad?  iPod Touch?   Nexus 7?

Jibbigo does indeed work on the new iPhone 5, 4 and 4S, as well as the latest iPod Touch, all models of iPads, and most of the newer Android devices, including the Nexus 7.  The application is fast and bidirectional on these platforms; check the iTunes AppStore or Google Play for the latest optimized updates. Please visit our device compatibility  page for more information about specific devices, microphones, and directionality.

 

Does Jibbigo Translator need an Internet or cellphone connection?

Jibbigo Translator has two modes -- online or offline. If you use the online mode, the translator does require an internet connection. However, if you switch to offline mode and purchase an offline language pair, it will be downloaded onto your mobile device and can be used without a connection. This means that using your personal translator while traveling will not incur roaming or data fees, does not transmit your information to remote servers, and does not require any specific connection to work.  Please note that you will need a connection when you initially download and install the offline language pair, but after that you can use it anywhere.


When will language pair X-Y come out?

We are always evaluating new language pairs and we also want to hear from you! Feel free to send us your requests at: info@jibbigo.com. To view or purchase currently available language pairs, go to Jibbigo Languages.

 

Will you ever support Blackberry, Windows Mobile, Symbian, WebOS... platform?

Jibbigo currently works on Apple and Android devices, but we are always evaluating other platforms and would appreciate hearing your suggestions and requests.

 

What's the story with the chili pepper / explicit language support?

Upon initial release, Jibbigo had all explicit language (swear and curse words) "beeped" out to respect Apple's age ratings policies on iTunes. Some of our users wrote in saying that they didn't like the beeps, so we created an explicit language model for some languages. This contains common swear words in English and the target language. It installs via a checkbox in the flipside settings for you to allow or prohibit the explicit language. The setting can be changed at any time. For Google Play, which has a different ratings system, all language models contain the explicit language control for the user to set as they prefer.